Shipping Policy

1. Processing Time

  • Standard: Orders process in 1-2 business days (excludes weekends/holidays).

  • Delays: High-volume sales (e.g., Black Friday) may extend to 5 business days.

  • *Tip: Order before 12 PM ET for same-day dispatch!*

2. Shipping Options & Costs

Service Delivery Time U.S. Cost Free Threshold
USPS Ground 5-8 business days $0 $100+
UPS 2-Day 2 business days $0 $500+
FedEx Overnight 1 business day $0 ❌ Not eligible

Remote Areas (e.g., Alaska): +$9.99 surcharge

3. International Shipping

  • Duties & Taxes:

    • Orders ≤$800: Duty-free via U.S. Customs Section 321.

    • Orders >$800: Recipient pays local VAT/customs fees (estimate via [link]).

  • Carriers: DHL Express (3-5 days) or USPS Priority (10-20 days).

4. Tracking & Loss Claims

  • Tracking: Auto-emailed when shipped. No updates >5 days? Contact 

    ledouxlakota3vh@gmail.com

  • Lost Packages: File claim after 15 days past estimated delivery. Requires:

    • Proof of address (e.g., utility bill)

    • Order number

    • Compensation: Refund or reship (customer’s choice).

5. Restrictions

❌ Prohibited Items: Lithium batteries, aerosols, firearms (per 49 U.S.C. § 46505).
❌ PO Boxes: UPS/FedEx cannot deliver – use USPS only.
❌ Undeliverable Addresses: $10 reprocessing fee applies.