Shipping Policy
1. Processing Time
Standard: Orders process in 1-2 business days (excludes weekends/holidays).
Delays: High-volume sales (e.g., Black Friday) may extend to 5 business days.
*Tip: Order before 12 PM ET for same-day dispatch!*
2. Shipping Options & Costs
Service Delivery Time U.S. Cost Free Threshold USPS Ground 5-8 business days $0 $100+ UPS 2-Day 2 business days $0 $500+ FedEx Overnight 1 business day $0 ❌ Not eligible
Remote Areas (e.g., Alaska): +$9.99 surcharge
3. International Shipping
Duties & Taxes:
Orders ≤$800: Duty-free via U.S. Customs Section 321.
Orders >$800: Recipient pays local VAT/customs fees (estimate via [link]).
Carriers: DHL Express (3-5 days) or USPS Priority (10-20 days).
4. Tracking & Loss Claims
Tracking: Auto-emailed when shipped. No updates >5 days? Contact
ledouxlakota3vh@gmail.com
Lost Packages: File claim after 15 days past estimated delivery. Requires:
Proof of address (e.g., utility bill)
Order number
Compensation: Refund or reship (customer’s choice).
5. Restrictions
❌ Prohibited Items: Lithium batteries, aerosols, firearms (per 49 U.S.C. § 46505).
❌ PO Boxes: UPS/FedEx cannot deliver – use USPS only.
❌ Undeliverable Addresses: $10 reprocessing fee applies.